• Collecting Information
• Using Information
• Sharing Information
• Protecting Your Information
• Cookies and Pixel Tags
• Policy Changes
• Questions & Feedback

Collecting Information

Like many websites, we gather information about how visitors use our website. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your Internet domain address for trends and statistics, but you will remain anonymous unless you tell us who you are. For more information, see "Cookies and Pixel Tags" section below.

We request information from you (which may include name, address, telephone number, email address, gender) when you:

• Request to receive communications
• Participate in a promotion or other website feature

In order to better understand your preferences and better serve you, we may combine information you give us online with other information from Tarkett sources, transactions and communications. This may include data from our distributors, direct mail, events, or online marketing. We may also combine that information with data that is publicly available and data that we receive from other reputable sources. This data may include postal address updates and demographic data . We collect information about gift recipients to fulfill the gift purchase, respond to customer service inquiries and for analysis purposes only. All data combined and stored with online data is protected by this privacy policy.

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Using Information

We may use the information we collect to:

• Customize and/or personalize your communications
• Better respond to your customer service inquiries
• Communicate with you about your purchase or customer service needs
• Communicate with you about our products and events, and for other promotional purposes
• Improve our business
• Administer contests, promotions, surveys or other website features

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Sharing Information

We do not sell or rent your information to any outside parties. For the purpose of operating our business, we may transfer information between Tarkett and our preferred service providers who use that information only to conduct Tarkett business. For example, they may handle Tarkett's shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer a website feature and in that case will notify you before you give us your information. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information.

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Protecting Your Information

We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you access your personal information, we offer the use of a secure server. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.

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Cookies and Pixel Tags

A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to enhance and personalize your online surfing.

For example, we use cookies to:

• Recognize you when you return to our website
• Analyze visitor behavior

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.

We also use pixel tags – tiny graphic images – to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us.

We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our website and your interaction with our communications, including advertising.

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Policy Changes

We may change our privacy policy from time to time. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This policy was last modified on January 1, 2006.

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